Privacy Policy

Effective Date: 29 August 2025

Operator: Vwells
Contact: [email protected]

1. What Data We Collect

• Email address
• Username, profile info, posts, and uploads
• IP addresses (stored for up to 90 days)
• Usage logs

2. How We Use Your Data

To provide access, send notifications, moderate content, comply with law, and improve Vwells.

3. Lawful Basis

We process data based on your consent, contractual necessity, legal obligations, and legitimate interest in running the platform safely and effectively.

4. IP Address & Log Retention

IPs are stored for 90 days and refreshed on login. They're used only for moderation, abuse detection, and legal compliance.

5. Data Sharing

We do not sell your data. We only share it with service providers (e.g., AWS) or legal authorities if required.

6. Your Rights

You may access, update, export, or delete your data. To do so, email [email protected]. You may also file a complaint with the UK ICO.

7. Cookies & Tracking

We use cookies for login, performance, and analytics. You’ll be notified where required.

8. International Data Transfers

Data is processed in the UK or in EEA-compliant environments. Standard Contractual Clauses are used if data is transferred elsewhere.

9. Changes

We may update this policy and will notify you of material changes via email or in-app messaging.